Privacy Policy

1. Information We Collect

When you use our website or place an order, we may collect information such as your name, mobile number, email address, billing and shipping address, and payment or order details.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support.
• Send order updates and service communications.
• Improve our website, products, and services.
• Comply with applicable legal requirements.

3. Payment Security

Payments are processed through secure third-party payment providers. SERION does not directly store your complete debit or credit card or banking credentials.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better user experience.

5. Data Protection

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

6. Third-Party Services

We may use trusted third-party services such as payment gateways, courier partners, website hosting, analytics, and marketing services to operate our business.

7. Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to applicable laws and legitimate business requirements.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

Oravia Laboratories LLP (Brand: SERION)

Surat, Gujarat, India

Phone: +91 96648 46300

Email: hello@oravialab.com