Question 1

Are SERION products suitable for all skin types?

Accepted Answer

Yes. Our serums are formulated for daily use across normal, oily, dry, combination and sensitive skin. If you have a diagnosed skin condition or are undergoing dermatological treatment, consult your doctor first.

Question 2

Are SERION products cruelty free?

Accepted Answer

Yes. SERION products are cruelty free, free from parabens and manufactured in India by Oravia Laboratories LLP.

Question 3

How long will it take to see results?

Accepted Answer

Most users notice improvement in texture and radiance within 4 to 6 weeks of consistent daily use. Marks and pigmentation typically take 8 to 12 weeks. Individual results vary with skin type, condition and lifestyle.

Question 4

Do I need sunscreen while using these serums?

Accepted Answer

Yes. A broad spectrum sunscreen of SPF 30 or higher every morning is essential, especially when using brightening actives, otherwise pigmentation can return.

Question 5

How do I place an order and when will it ship?

Accepted Answer

Add products to your cart and complete checkout on this website. Orders are dispatched within 1 to 2 working days and delivered through our courier partners. Delivery timelines may vary by location.

Question 6

What is your return policy?

Accepted Answer

We accept exchanges if the product received is damaged, defective or incorrect and the issue is reported within 48 hours of delivery, with the product unused, unopened and in original packaging.

Question 7

10% Niacinamide Face Serum: Is this serum suitable for sensitive skin?

Accepted Answer

Yes. The formula is designed for all skin types, including sensitive skin. A patch test is recommended before first use.

Question 8

10% Niacinamide Face Serum: Can I use it every day?

Accepted Answer

Yes. It is suitable for daily use, both morning and evening.

Question 9

10% Niacinamide Face Serum: When will I see results?

Accepted Answer

Many users notice improvements in skin texture and oil control within 2 to 4 weeks, while fading of post acne marks may take 6 to 8 weeks with consistent use.

Question 10

10% Niacinamide Face Serum: Can I use it with Vitamin C?

Accepted Answer

Yes. Niacinamide can generally be used alongside Vitamin C in most skincare routines.

Question 11

10% Niacinamide Face Serum: Is it suitable for men?

Accepted Answer

Absolutely. It is suitable for anyone looking to improve skin tone, reduce acne marks, and control excess oil.

Question 12

Intense Brightening Face Serum: Can I use this serum every day?

Accepted Answer

Yes. It is designed for daily use in both your morning and evening skincare routine.

Question 13

Intense Brightening Face Serum: Is it suitable for sensitive skin?

Accepted Answer

Yes. The lightweight formula is suitable for all skin types, including sensitive skin. A patch test before first use is recommended.

Question 14

Intense Brightening Face Serum: Can I use it with Vitamin C?

Accepted Answer

Yes. In most skincare routines, it can be used alongside Vitamin C. Introduce products gradually if you have sensitive skin.

Question 15

Intense Brightening Face Serum: How long will it take to see visible results?

Accepted Answer

Skin texture and radiance may improve within a few weeks, while dark spots and pigmentation typically require several weeks of consistent use. Individual results may vary.

Question 16

Intense Brightening Face Serum: Can men use this serum?

Accepted Answer

Absolutely. It is suitable for anyone looking to improve skin tone, reduce pigmentation, and enhance overall skin appearance.

Frequently Asked Questions

General

10% Niacinamide Face Serum

Intense Brightening Face Serum